Help
Find answers, learn key workflows, or contact support.
Quick Help
Monitor today’s work
View active projects, crews, and locations in real time.
Manage projects
View project status, add notes, upload photos, and resolve issues.
Coordinate schedules
View scheduled work and add operational notes by date.
Guided How-To’s
- Go to Projects
- Click Add Project
- Assign a team
- Monitor status and add notes/photos as needed
- Open Teams
- Select a team
- Click Assign Project
- Choose project and confirm
- Click Add Note from Dashboard, Calendar, Project, or Team
- Select project and team
- Add details and save
- Identify flagged projects, teams, or roads
- Open details sheet
- Review notes/photos
- Mark issue resolved when complete
- Open Dashboard
- Use the map to view active teams
- Click a team or road for details
FAQ
Location may be unavailable if the team is off duty or hasn’t checked in recently.
It indicates delays, open issues, or missing information.
Visibility depends on the note’s visibility setting (team-only, admins, or everyone).
Issues can be flagged from photos, notes, or system rules.
Troubleshooting
Data not updating?
Try refreshing the page or checking your filters.
Map not loading?
Check your internet connection and map settings.
Can’t perform an action?
You may not have permission for that action.
Seeing outdated information?
Confirm your date range and filters.
Contact & Support
Still need help? Our support team is here to assist you.